FAQ Wax Melts

How do I use a wax melt?

Break one chunk off your wax melt snap bar.  Pop it into the dish at the top of your wax burner and allow it to melt.  It will quickly fill your room with a gorgeous fragrance.


What wax do you use for your melts?

I use a soy wax blend which has been proven to give one of the best performances in terms of fragrance output and longevity. 


Which is the best burner to use?

I recommend a tea light burner as you tend to get a better scent throw compared to an electric burner.

Only ever use a 4 hour tea light with your burner.  8 and 12 hour tea lights get too hot and could cause the burner to crack.  They also cause the fragrance in the wax melt to be burned off far too quickly, meaning that your wax melts won't last as long.

The best size for a burner is between 10-13 cm tall.

Never leave your wax burner unattended or near anything that can catch fire.

The base of your burner will become very hot.  Make sure you protect any surfaces that could be damaged by heat.


I have seen white smoke coming off my wax melts when they are in the burner, is this safe?

Yes it is fine.  What you are seeing isn't actually smoke, it is vapour from the fragrance oil evaporating and scenting your room.  However, it does mean that the fragrance oil is being released too quickly and is likely caused by using a smaller burner than the one recommended above.  If you see this happening, switch to a burner between 10-13cm.

If you ever see black smoke coming from your burner please extinguish your tea light immediately.  It could be that the burner has become too hot and a hairline crack is allowing the wax to escape from the dish.


How do I remove old wax from my burner?

My recommended method is to light a tea light in your burner, or switch on your electric burner, for less than a minute.  The wax in the dish should be loose enough for you to carefully slide out with your fingers.  Wipe away the waxy residue so that you don't taint the new fragrance.

If you use your fingers, take extreme care not to burn them.  If you are unsure, use a tissue or cotton wool ball to move the wax.


Are your wax melts safe around pets?

The wax melts are safe to use around most pets although some birds and fish can be sensitive to the fragrance components.  However, please keep them out of the reach of pets to avoid the risk of accidental consumption.


 Is your glitter plastic free?

Absolutely.  Any glitter used on soaps and wax melts is made from cellulose, is cosmetic grade and bio degradable.


Are you CLP compliant?

Yes.  In accordance with the European Regulation (EC) No 1272/2008 on Classification, Labelling and Packaging (CLP) (2009), information on the chemical composition and associated hazards of each fragrance is displayed on every wax melt.